Privacy policy

Last updated December 1

At studie soma, we are committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and applicable Danish data protection laws. studie soma is an online-based business with no physical address, and is therefore fully operated digitally. CVR 46017056 is the data controller responsible for the processing of your personal information. You can contact us at info@studiesoma.dk or +45 53 79 19 99 if you have questions regarding the processing of your data.

We collect personal data only when necessary to deliver our services. This may include your name, address, phone number, email address, and payment information when you make a booking, purchase a service, or contact us with an inquiry. Payment details are handled securely by our payment provider and are not stored by us. If you voluntarily provide information related to your health in connection with our services, such information is processed only with your explicit consent and solely for the purpose of delivering the agreed service. If you visit our website, certain technical information such as IP address, browser type, and cookie data may be collected automatically if relevant.

We process your personal data to manage bookings, purchases, and payments, to communicate with you about your appointments or inquiries, to provide customer service, to operate and improve our website, and to comply with legal obligations such as accounting rules. If you subscribe to our newsletter, we will use your information to send you marketing materials, but only with your prior consent. You may withdraw your consent at any time by contacting us.

The legal basis for processing your personal data may be the performance of a contract when you book or purchase a service, compliance with legal obligations, legitimate interests such as improving our services, or your consent when required. We store your data only for as long as necessary. Information related to purchases is kept for up to five years in accordance with Danish bookkeeping regulations. Customer inquiries may be kept for up to one year, newsletter information is stored until you withdraw your consent, and any health-related data is deleted as soon as it is no longer required.

We may share your data with trusted third-party service providers such as payment processors, IT and hosting providers, booking systems and, if relevant, delivery partners. These parties only process data on our behalf and in accordance with GDPR. We do not sell or share your personal data with third parties for marketing purposes. If your information is transferred outside the EU/EEA, such transfers will only occur under lawful safeguards such as adequacy decisions or standard contractual clauses approved by the European Commission.

You have the right to access the personal data we hold about you, the right to request correction or deletion of your data, the right to restrict or object to certain types of processing, the right to data portability, and the right to withdraw consent at any time. You can exercise your rights by contacting us. If you believe your data protection rights have been violated, you may file a complaint with the Danish Data Protection Agency (Datatilsynet).

We take appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, alteration or disclosure. We may update this privacy policy from time to time, and the latest version will always be available on our website. Continued use of our services after changes are published constitutes acceptance of the updated policy.

If you have any questions regarding this privacy policy or how your personal data is handled, please contact studie soma at info@studiesoma.dk